As competition continues growing in the Zambian banking sector, many institutions are now looking at pulling sharper thans on others by improving on service customer needs through launch of products and services that have never been. Stanchart one of the leading Zambian banks now looks at launching a US Dollar debit card on the market.
Standard Chartered Bank Zambia has introduced another first on the market – the US Dollar Debit Card which will be issued on the US Dollar Account and can be used worldwide at over 1 million Visa branded ATMs and any Points of Sale terminal.
The US Dollar Debit Card will enable the customer to withdraw cash from their Dollar Account 24 hours a day, any time, anywhere. Benefits accrued include access to the account with local withdrawals accrued in Kwacha and withdrawals outside Zambia will be in respective currencies.
Customers will also enjoy the benefit of Internet and Points of Sale transactions to purchase products and services at Visa branded terminals, both locally and internationally. US Dollar Debit Card holders will also enjoy insurance cover for fraud, ATM cash robbery, purchase protection and personal accident death only. The US Debit Card will be issued to customers at no cost. Commenting on the latest product launch, Standard Chartered Bank Zambia Plc Managing Director, Mrs. Mizinga Melu, reiterated the banks move to meet customer needs.
“We are very excited about the US Dollar Debit Card and the greatly enhanced service and convenience it offers to our customer.” She says. We differentiate our Brand in Africa through our ability to leverage on our international expertise and product capabilities to introduce innovative services into our African markets. The launch of the US Dollar Debit Card is yet another example of this competitive advantage, and further evidence that we are continuing to invest heavily in our African franchises.”
Meanwhile Stanchart Zambia Head of Consumer Banking Mr. Ralph Watungwa further adds that the US Dollar Debit Card is the latest in a list of ‘alternative banking channels’ introduced by Standard Chartered Bank in Zambia.
“We are committed to providing world class and relevant products and services to all our customers. The US Dollar Debit Card empowers all Zambians and provides a unique opportunity for all our customers to access their financial services and transact “any time, any where,” says Mr. Watungwa.
By Brian Mwale.
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